Shipping Policy

1. Processing Time

Orders are processed within 3–5 business days after payment is received.

Pre-order items may have a longer processing time, which will be clearly stated in the product description.

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and order weight.

Delivery times vary depending on your location and shipping method selected.

(Estimated delivery: Domestic orders: 3–7 business days | International orders: 2–4 weeks.)

Please note that delivery times are estimates and may vary due to customs, postal delays, or holiday seasons.

3. Order Tracking

Once your order ships, you’ll receive an email with a tracking number so you can follow your package’s journey.

4. Customs, Duties, and Taxes

International customers are responsible for any customs fees, taxes, or import duties that may apply in their country.

Eyekonicsvt is not responsible for delays caused by customs processing.

5. Incorrect Addresses

Please double-check your shipping address before placing your order.

If an incorrect address is provided and the package is returned to us, customers are responsible for the cost of reshipping.

6. Lost or Stolen Packages

We are not responsible for packages lost or stolen after delivery is confirmed by the carrier.

If you believe your package is missing, please contact the carrier directly to file a claim.

7. Contact Us

If you have any questions about your order or shipping, reach out to us at:

Email: shopeyekonicsvt@gmail.com